Absolutely the WORST customer service you can possibly get. I am typically understanding of errors that are done in billing (because they are usually owned up to and/or explained with common courtesy and logical office protocol), but when you talk to someone and they keep defending their excuses and trying to blame you for the overcharge, I find that it is completely unprofessional. At the end of the day, I was fighting for the principle... horrible. If you have another option in that area... go with them (e.g. Mon-Dak... they actually seem like a decent/professional company, worked with them once) although I'm not sure if they're regions overlap!! :)
If you can, go with MDU. Between the $200 deposit and practically requiring payment to be made in person, MWEC is definitely the lesser electric utility.
In any industry that wasn't considered a necessity for modern life, the sheer obstinance these people have for accepting money for their services would have driven them out of business. Something as simple as looking up an account number or balance borders on impossible, apparently some type of arcane art for whose secrets are zealously guarded by their billing department and a terrible automated call system that a live operator with pawn you off on three seconds after answering the phone.
Mountrail Williams Electric Cooperative is a US Point Of Interest based in Williston, North Dakota. Mountrail Williams Electric Cooperative is located at 4904 2nd Ave W, Williston, ND 58801, USA.
Please contact with Mountrail Williams Electric Cooperative using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Mountrail Williams Electric Cooperative opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Point Of Interest in Williston