3
4904 2nd Ave W, Williston, ND 58801, USA
Williston, North Dakota 58801
+1 800-279-2667

Absolutely the WORST customer service you can possibly get. I am typically understanding of errors that are done in billing (because they are usually owned up to and/or explained with common courtesy and logical office protocol), but when you talk to someone and they keep defending their excuses and trying to blame you for the overcharge, I find that it is completely unprofessional. At the end of the day, I was fighting for the principle... horrible. If you have another option in that area... go with them (e.g. Mon-Dak... they actually seem like a decent/professional company, worked with them once) although I'm not sure if they're regions overlap!! :)

If you can, go with MDU. Between the $200 deposit and practically requiring payment to be made in person, MWEC is definitely the lesser electric utility.

In any industry that wasn't considered a necessity for modern life, the sheer obstinance these people have for accepting money for their services would have driven them out of business. Something as simple as looking up an account number or balance borders on impossible, apparently some type of arcane art for whose secrets are zealously guarded by their billing department and a terrible automated call system that a live operator with pawn you off on three seconds after answering the phone.

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Mountrail Williams Electric Cooperative — Point Of Interest in Williston

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Mountrail Williams Electric Cooperative

Point Of Interest at 4904 2nd Ave W, Williston, ND 58801, USA. Here you will find detailed information about Mountrail Williams Electric Cooperative: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    8:00 AM – 5:00 PM
  • Tuesday
    8:00 AM – 5:00 PM
  • Wednesday
    8:00 AM – 5:00 PM
  • Thursday
    8:00 AM – 5:00 PM
  • Friday
    8:00 AM – 5:00 PM
  • Saturday
    Closed
  • Sunday
    Closed

Rating

5
/
5
Based on 3 reviews

Contacts

Categories:
State:
North Dakota
Address:
4904 2nd Ave W, Williston, ND 58801, USA.
City:
Williston
Postcode:
58801

About Mountrail Williams Electric Cooperative

Mountrail Williams Electric Cooperative is a US Point Of Interest based in Williston, North Dakota. Mountrail Williams Electric Cooperative is located at 4904 2nd Ave W, Williston, ND 58801, USA.


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ALL reviews about Mountrail Williams Electric Cooperative

  • Hannah
    Added 2015.09.29
    Absolutely the WORST customer service you can possibly get. I am typically understanding of errors that are done in billing (because they are usually owned up to and/or explained with common courtesy and logical office protocol), but when you talk to someone and they keep defending their excuses and trying to blame you for the overcharge, I find that it is completely unprofessional. At the end of the day, I was fighting for the principle... horrible. If you have another option in that area... go with them (e.g. Mon-Dak... they actually seem like a decent/professional company, worked with them once) although I'm not sure if they're regions overlap!! :)
  • Miguel
    Added 2015.03.22
    If you can, go with MDU. Between the $200 deposit and practically requiring payment to be made in person, MWEC is definitely the lesser electric utility.
  • Mackenzie
    Added 2014.10.05
    In any industry that wasn't considered a necessity for modern life, the sheer obstinance these people have for accepting money for their services would have driven them out of business. Something as simple as looking up an account number or balance borders on impossible, apparently some type of arcane art for whose secrets are zealously guarded by their billing department and a terrible automated call system that a live operator with pawn you off on three seconds after answering the phone.
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